The agreement when you book

Effective 2026-09-22 · Nielson's Barbering & Beyond

Card on file

Online bookings require a valid card saved with our payment processor, Stripe. Nothing is charged when you book. After your visit, Amanda charges the card on file for the services and add-ons you received plus any tip you choose, unless you pay by cash or another method at the shop. You will receive a receipt by text and email.

Cancellations, late arrivals and no-shows

Please reschedule or cancel at least 1 hour before your appointment or you may be charged 100% of the service price. Let Amanda know if you are running more than 5 minutes late. Appointments may need to be rescheduled if you are more than 10 minutes late. Card on file is charged at full service price for a no call, no show.

Free to reschedule or cancel up to 1 hour before your appointment using the link in your confirmation. Cancellations inside 1 hour and no-shows may be charged the full service price to the card on file, at Amanda's discretion.

Declined cards

If the card on file is declined after a visit, we will text you a link to pay with another card and retry the card on file over the following week. Online booking may be paused until an outstanding balance is settled.

Refunds

If something isn't right, tell Amanda before you leave or call within 48 hours. Refunds, when given, go back to the original card.

Kids

Kid's haircuts are for ages 10 and under who can sit on their own for the service. A parent or guardian must be present.

Changes

We may update these terms; the version posted here applies to bookings made after it is posted. Questions: (801) 834-2320.